65zz Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "Platform" means the 65zz website accessible at https://65zz.io and all associated pages, services, features, and mobile-optimised interfaces.
• "Player" or "You" means any individual who accesses, registers, or uses the Platform in any capacity.
• "Account" means the registered player account created on the Platform after successful completion of the registration process.
• "Balance" means the total funds held in a Player's Account at any given time, including real-money funds and eligible bonus funds where applicable.
• "Bonus Funds" means promotional credits awarded to a Player's Account under specific terms and conditions that are separate from real-money funds.
• "Wager" or "Bet" means a real-money or bonus-fund stake placed on any game, sporting event, or other outcome offered through the Platform.
• "KYC" means Know Your Customer — the identity and age verification process required before withdrawals are approved.
• "65zz", "We", "Us", or "Our" refers to the operator of the 65zz Platform.

References to the singular include the plural and vice versa. Section headings are for convenience only and do not affect interpretation.

By accessing the Platform, creating an Account, making a deposit, placing a Wager, or using any feature of the Platform in any manner, you confirm that:

• You have read these Terms & Conditions in full and agree to be legally bound by them.
• You are at least 21 years of age and have the legal capacity to enter into a binding agreement.
• You are accessing the Platform voluntarily and for personal entertainment purposes only.
• You are not accessing the Platform from a jurisdiction where online betting or casino gaming is prohibited by law.
• All information provided during registration is accurate, complete, and up to date.

These Terms & Conditions are supplemented by our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the agreement between you and 65zz.

3.1 Age Requirement. The minimum age to register and maintain an Account on the Platform is 21 years. Players must be 21 years of age or older at the time of registration and throughout the period in which they hold an active Account. 65zz reserves the right to request age verification documentation at any time. Accounts found to belong to underage individuals will be permanently closed and any funds within will be returned net of any bonuses credited.

3.2 One Account Per Person. Each Player is permitted to hold exactly one Account. Creating duplicate or multiple Accounts — whether under the same identity or different identities — is strictly prohibited. Duplicate Accounts will be closed and any associated balances may be forfeited.

3.3 Accurate Registration Information. Players must provide accurate and truthful information during registration, including full legal name, date of birth, valid email address, and current contact number. Providing false information constitutes a material breach of these Terms & Conditions and may result in immediate Account termination.

3.4 Account Verification (KYC). 65zz is required to verify the identity of all players before processing withdrawal requests. Verification may require submission of a government-issued national identification document (NID), passport, or other acceptable identity document, along with proof of the payment method used for deposit. Failure to complete verification within a reasonable time will result in the temporary suspension of withdrawal rights until verification is completed satisfactorily.

3.5 Residency. The Platform is operated for and targeted at players in Bangladesh. Players accessing the Platform from jurisdictions where online gambling is prohibited are doing so at their own risk and may have their Accounts restricted or closed without prior notice.

4.1 Confidentiality of Credentials. You are solely and entirely responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any other person under any circumstances. 65zz will never contact you by email, telephone, live chat, or any other channel to request your password.

4.2 Unauthorised Access. If you suspect that your Account has been accessed without your authorisation, you must notify the 65zz support team immediately at [email protected]. 65zz will take prompt action to secure your Account pending investigation. However, 65zz accepts no liability for losses resulting from unauthorised access that occurred before you notified us.

4.3 Device Security. You are responsible for ensuring that the device from which you access the Platform is free from malware, keyloggers, or other malicious software that could compromise your Account security. 65zz recommends enabling two-factor authentication where available and regularly updating your password.

4.4 Account Transfer Prohibited. Accounts are personal and non-transferable. You may not sell, transfer, or otherwise assign your Account or any rights associated with it to any third party.

5.1 Accepted Payment Methods. 65zz accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank online transfer, City Bank, and BRAC Bank. Additional payment methods may be made available from time to time at the sole discretion of 65zz.

5.2 Minimum Deposit. The minimum deposit amount is ৳200 for mobile wallet payments. Minimum deposit amounts for bank transfer methods may vary and will be displayed at the time of transaction.

5.3 Deposit Currency. All Accounts are denominated in Bangladeshi Taka (BDT). Deposits made in other currencies may be subject to conversion at the prevailing exchange rate at the time of the transaction, and any associated conversion fees are borne by the Player.

5.4 Deposit Processing. Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the Account instantly. Bank transfer deposits may take between 1–3 business hours to be reflected in the Account Balance. If a deposit is not credited within the expected timeframe, the Player should contact support with the relevant transaction reference number.

5.5 Own Funds Requirement. Players may only deposit funds that they legally own and that are free from any encumbrance. Depositing funds derived from illegal activity is strictly prohibited and may be reported to relevant authorities. 65zz conducts regular transaction monitoring in accordance with its anti-money-laundering obligations.

6.1 Withdrawal Methods. Withdrawals will be processed to the same payment method used for the most recent deposit. 65zz does not process withdrawals to third-party accounts or to payment methods not previously used for a deposit on the Account.

6.2 Minimum Withdrawal. The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.

6.3 Withdrawal Processing Time. Withdrawal requests are typically processed within 1–12 hours for verified Accounts during normal operating hours. Processing times may be longer during peak periods or where additional verification is required. 65zz will notify the Player if a withdrawal is subject to an extended review period.

6.4 KYC Verification Requirement. All withdrawal requests require completed KYC verification. Players who have not yet submitted and received approval for their identity documents will be unable to process withdrawals until verification is successfully completed.

6.5 Bonus Wagering Requirement. Withdrawals of bonus-derived winnings are subject to the wagering requirements attached to the relevant bonus promotion. Real-money funds deposited by the Player and not derived from bonus activity are not subject to wagering requirements and may be withdrawn at any time subject to KYC compliance.

7.1 General Bonus Terms. All bonuses and promotional offers made available through the Platform are subject to specific terms and conditions that will be published alongside the offer at the time it is presented. In all cases, the specific bonus terms take precedence over these general Terms & Conditions with respect to that offer.

7.2 Wagering Requirements. Bonus funds must be wagered a specified number of times before they or any winnings derived from them become eligible for withdrawal. The applicable wagering multiplier will be clearly stated in the bonus offer details. Unless specified otherwise, wagering requirements apply to both the bonus amount and any associated deposit.

7.3 Game Contribution Rates. Not all games on the Platform contribute equally to wagering requirements. The contribution rate for each game category will be specified in the relevant bonus terms. As a general guide, slots typically contribute at 100%, while live table games, Teen Patti, and Andar Bahar may contribute at a lower rate.

7.4 Bonus Abuse. Exploiting bonuses through irregular betting patterns, staking primarily on low-risk outcomes to satisfy wagering requirements, or any other behaviour that 65zz reasonably determines constitutes bonus abuse will result in the forfeiture of the bonus and any associated winnings, and may result in Account restriction or closure.

7.5 One Bonus at a Time. Unless explicitly stated otherwise, Players may only participate in one bonus promotion at a time. Accepting a new bonus while an existing bonus is active may result in the earlier bonus being voided.

7.6 Bonus Expiry. Bonuses and bonus-derived winnings that are not wagered within the stated validity period will automatically expire and be removed from the Account Balance without compensation.

8.1 Finality of Results. The results of all games and sporting events displayed on the Platform are final once confirmed by the relevant system or data provider. 65zz accepts no responsibility for errors or omissions in results data provided by third-party data feeds, except where the error is directly attributable to a fault on the Platform itself.

8.2 Void Bets. 65zz reserves the right to void any Wager that was accepted in error, including where incorrect odds were displayed due to a technical fault, where a market was offered on an event that did not take place, or where there is evidence of manipulation of the underlying event. Voided Wagers will be refunded to the Player's Account Balance.

8.3 Maximum Winnings. Maximum payout limits may apply to certain game types, bet categories, or individual events. Where applicable, maximum payout caps will be displayed within the game or market interface. 65zz reserves the right to limit winnings where the cap is exceeded, regardless of the nominal outcome amount.

8.4 In-Play Betting. In-play betting markets are offered subject to availability and may be suspended or removed without notice during the course of an event. Bets already placed and accepted prior to suspension remain valid unless the underlying event is declared void.

8.5 Technical Malfunctions. In the event of a technical malfunction affecting the Platform, any game round, or any Wager, 65zz reserves the right to void the affected Wager or game round and refund the stake. No winnings will be paid in respect of a game round or Wager affected by a confirmed technical malfunction.

The following conduct is strictly prohibited on the Platform. Violation of any of these prohibitions may result in immediate Account suspension, permanent termination, forfeiture of Balance, and referral to relevant authorities where applicable:

• Registering more than one Account, or registering on behalf of another person without their knowledge and consent.
• Using automated software, bots, scripts, or any artificial intelligence tools to place Wagers or interact with the Platform in a non-human manner.
• Engaging in collusion with other players, including coordinating Wagers to guarantee a mutual profit at the expense of other players or the Platform.
• Exploiting software bugs, glitches, or errors in the Platform's systems to gain an unfair advantage. Any such advantage gained must be reported to support immediately.
• Attempting to launder money or process funds derived from illegal activity through the Platform.
• Providing false identity information or submitting forged or altered documents during KYC verification.
• Engaging in any form of match-fixing or influencing the outcome of any sporting event on which Wagers are offered.
• Threatening, harassing, or abusing other players or the 65zz support team in any communication channel.
• Accessing the Platform using a VPN, proxy, or other technology designed to disguise the Player's true geographic location.

All content on the Platform — including but not limited to the 65zz brand name and logo, website design, text, graphics, game interfaces, software code, data, and user interface elements — is the exclusive property of 65zz or its licensed content providers and is protected by applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment purposes only. This licence does not include any right to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Platform content without the prior written consent of 65zz.

Game content provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remains the intellectual property of the respective studio and is used by 65zz under licence. Players may not copy, extract, or reverse-engineer any game content.

11.1 The Platform is provided on an "as available" basis. 65zz makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.

11.2 To the maximum extent permitted by applicable law, 65zz shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Platform, including but not limited to losses arising from system outages, delayed withdrawals, game malfunctions, or third-party payment processing errors.

11.3 65zz's total aggregate liability to any Player in respect of any single claim or series of related claims shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.

11.4 Nothing in these Terms & Conditions limits or excludes any liability that cannot be excluded or limited under applicable mandatory law, including liability for fraud or fraudulent misrepresentation.

65zz is committed to promoting safe and responsible gambling. The Platform provides a range of tools to help Players manage their gambling activity, including self-set deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from the Account dashboard immediately after login.

Players who believe their gambling behaviour is becoming problematic are encouraged to use these tools proactively and to contact the 65zz support team for assistance. For further guidance, please review the dedicated Responsible Gaming page. All players must be 21 years of age or older. Gambling should be treated as entertainment, not as a source of income.

65zz reserves the right to impose responsible gaming restrictions on an Account without the Player's request where the Platform's monitoring systems identify patterns of behaviour associated with problem gambling.

13.1 Suspension by 65zz. 65zz reserves the right to suspend or restrict any Account at any time, with or without prior notice, where there are reasonable grounds to suspect a breach of these Terms & Conditions, fraudulent activity, money laundering, underage gambling, or any other conduct detrimental to the integrity of the Platform.

13.2 Termination by 65zz. 65zz may permanently close an Account where a breach of these Terms & Conditions is confirmed following investigation. Where an Account is closed due to a breach by the Player, any Balance remaining in the Account at the time of closure may be forfeited, subject to applicable law.

13.3 Termination by Player. Players may close their Account at any time by contacting the support team. Upon closure requested by the Player, any verified real-money Balance in the Account will be returned to the Player's registered payment method within a reasonable processing period, provided that all outstanding KYC requirements have been met and no withdrawal restrictions are in place.

13.4 Effect of Termination. Termination of an Account does not affect any rights or obligations that have accrued prior to the date of termination. Provisions of these Terms & Conditions that by their nature survive termination — including Sections 9, 10, 11, and 15 — shall continue to apply after an Account is closed.

65zz reserves the right to revise, update, or replace these Terms & Conditions at any time. The current version of the Terms & Conditions will always be accessible on this page, and the effective date at the top of the document will be updated to reflect the date of the most recent revision.

Where a proposed amendment materially affects the rights or obligations of registered Players, 65zz will endeavour to provide reasonable notice of the change via the contact details associated with the Player's Account. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms & Conditions.

If you do not agree with any amended terms, your sole remedy is to close your Account prior to the effective date of the amendment and withdraw any remaining Balance in accordance with these Terms.

15.1 Governing Law. These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable international gaming law and the terms of the Platform's operating jurisdiction.

15.2 Dispute Resolution. In the event of any dispute between a Player and 65zz arising from the use of the Platform, the Player should first contact the 65zz support team to seek an informal resolution. The support team will acknowledge the dispute within 48 hours and aim to provide a substantive response within 5 business days.

15.3 Escalation. If a dispute cannot be resolved informally within a reasonable period, either party may escalate the matter through the formal dispute resolution procedure outlined in 65zz's support documentation. 65zz is committed to resolving all player disputes fairly and promptly.

15.4 Language. These Terms & Conditions are written in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail.

If you have any questions regarding these Terms & Conditions, or if you wish to raise a concern about your Account, a transaction, or any other aspect of the Platform, please contact the 65zz support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, including public holidays (Bangladesh Standard Time, UTC+6)
• Response Time: The support team aims to respond to all email enquiries within 4 hours during normal operating hours.
• Language: English support is available at all times.